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Do I need to set up an account to be able to use mobile tickets?
ACE requires users to set-up an account in advance of using mobile ticketing. Your initial purchase may not require prior account creation (guest). Riders with existing accounts in the ACE E-Commerce Portal need to create a new account in the ACE ...
Where can I use my mobile ticket?
You can use mobile tickets on any of the ACE trains and connecting shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.
What types of tickets can I purchase via the ACE mobile app?
All regular adult and senior/child/disability discounted ticket types are available – One-way, Round trip, 20-Trip and Monthly Pass (see limit restrictions and expiration times for each ticket when purchasing). Activated rides are valid for three ...
How and when should I activate my mobile ticket?
You should activate your ticket just prior to boarding the train and/or shuttles. Please have the mobile ticket activated and ready to show to the train staff. Activating your ticket onboard after the conductor/train staff requests it, may result in ...
Can I transfer to other routes with a mobile ticket?
Yes. You can use the same mobile ticket to transfer to participating shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.