How and when should I activate my mobile ticket?

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• Are there any fees for using mobile ticketing?

  The mobile ticketing app is free to download. You may incur data usage fees from your mobile service provider for use of the application. ACE is not responsible for any mobile carrier data changes that a customer incurs because of purchasing or using ...

• Are receipts available for mobile ticketing purchases?

  Receipts are sent to the email associated with the mobile account for all mobile tickets. Please enter your email address when purchasing a ticket and it will be automatically emailed to you.

• Where can I use my mobile ticket?

  You can use mobile tickets on any of the ACE trains and connecting shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.

• Is the mobile ticketing application available on all devices?

  The mobile ticketing application is available on the majority of iOS or Android devices installed with recent (two years or less) operating systems. Older versions of software may not be supported.

• Can I purchase a ticket on the app for another rider?

  The app tickets are intended to be used by the rider. The rider will need to display the ticket on the train and must have the app on their phone.