Are there any fees for using mobile ticketing?

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• Is the mobile ticketing application available on all devices?

  The mobile ticketing application is available on the majority of iOS or Android devices installed with recent (two years or less) operating systems. Older versions of software may not be supported.

• How and when should I activate my mobile ticket?

  You should activate your ticket just prior to boarding the train and/or shuttles. Please have the mobile ticket activated and ready to show to the train staff. Activating your ticket onboard after the conductor/train staff requests it, may result in ...

• Are receipts available for mobile ticketing purchases?

  Receipts are sent to the email associated with the mobile account for all mobile tickets. Please enter your email address when purchasing a ticket and it will be automatically emailed to you.

• Where can I use my mobile ticket?

  You can use mobile tickets on any of the ACE trains and connecting shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.

• What happens if my smart phone becomes inoperable (e.g. battery dead) prior to being able to show my mobile ticket?

  Tickets are not sold onboard. You are held responsible for having a mobile phone in good working order and usable prior to boarding. If your mobile phone is inoperable, you may receive a citation or ejection from the train for riding without a ...