Can I upgrade my ACE ticket(s)?
To request an upgrade
or change your existing ticket, please fill out the Ticket Upgrade/Change Form and mail it to ACE Headquarters at 949 E.
Channel Street Stockton, CA 95202.
Related Articles
How much are ACE tickets?
ACE ticket prices vary depending on what type of ticket is purchased and the origin and destination. Our current fares and discounts can be found on our ticketing page or in the app.
Do I qualify for a Discount Ticket?
ACE offers discounted fares to seniors (65 years and older), Children (ages 6-12 riding with a paying adult), people with disabilities, and Medicare recipients as well as through our CAP program. View our ticketing page for a full list of discounts ...
How and when should I activate my mobile ticket?
You should activate your ticket just prior to boarding the train and/or shuttles. Please have the mobile ticket activated and ready to show to the train staff. Activating your ticket onboard after the conductor/train staff requests it, may result in ...
Are ACE Tickets refundable?
ACE has a NO refund policy.
Are there any fees for using mobile ticketing?
The mobile ticketing app is free to download. You may incur data usage fees from your mobile service provider for use of the application. ACE is not responsible for any mobile carrier data changes that a customer incurs because of purchasing or using ...