Do mobile tickets expire?
Yes mobile tickets do expire, the validity periods are as follows:
• One-Ways and Round Trips expire in 7 days
• 10-Trips expire in 60 days
• 20-Trips expire in 90 days
• Monthly Passes expire by end of calendar month
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If I am traveling with friends and family, can I activate more than one ticket on my phone?
Parents may purchase tickets for their children while traveling together. The maximum tickets allowed to use/activate for riding in groups is 10. Passengers need to sit together when traveling on one ticket/app activated tickets.
What types of tickets can I purchase via the ACE mobile app?
All regular adult and senior/child/disability discounted ticket types are available – One-way, Round trip, 20-Trip and Monthly Pass (see limit restrictions and expiration times for each ticket when purchasing). Activated rides are valid for three ...
Are receipts available for mobile ticketing purchases?
Receipts are sent to the email associated with the mobile account for all mobile tickets. Please enter your email address when purchasing a ticket and it will be automatically emailed to you.
Where can I use my mobile ticket?
You can use mobile tickets on any of the ACE trains and connecting shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.
Where can I purchase tickets?
Tickets can be purchased via the mobile app. Tickets can be purchased in person at the following stations: Stockton, Lathrop/Manteca, Tracy, Livermore (LAVTA Office), Pleasanton, Fremont, and Great America stations. Ticket sales are also available at ...