Do tickets expire?

In the new system all fare media will expire as follows from date of purchase:

• One-Ways and Round Trips expire in 7 days

• 10-Trips expire in 60 days

• 20-Trips expire in 90 days

• Monthly pass - calendar month determined by date of activation on mobile app or month printed on ticket

Legacy paper tickets will be accepted until 12/31/2026. After that date they can no longer be used or exchanged/upgraded to Lums or mobile app rides

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What types of tickets can I purchase via the ACE mobile app?
All regular adult and senior/child/disability discounted ticket types are available – One-way, Round trip, 20-Trip and Monthly Pass (see limit restrictions and expiration times for each ticket when purchasing). Activated rides are valid for three ...
If I am traveling with friends and family, can I activate more than one ticket on my phone?
Parents may purchase tickets for their children while traveling together. The maximum tickets allowed to use/activate for riding in groups is 10. Passengers need to sit together when traveling on one ticket/app activated tickets.
Are receipts available for mobile ticketing purchases?
Receipts are sent to the email associated with the mobile account for all mobile tickets. Please enter your email address when purchasing a ticket and it will be automatically emailed to you.
Where can I use my mobile ticket?
You can use mobile tickets on any of the ACE trains and connecting shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.
What happens if I lose my mobile device or buy a new device?
If you lose or purchase a new device, you can transfer any valid and unused tickets to a new device. To do so, please contact ACE Customer Service at customerservice@acerail.com.Please have your application ID known in advance. This can be found ...

Do mobile tickets expire? | ACE Rail