What types of tickets can I purchase via the ACE mobile app? | ACE Rail

What types of tickets can I purchase via the ACE mobile app?

All regular adult and senior/child/disability discounted ticket types are available – One-way, Round trip, 20-Trip and Monthly Pass (see limit restrictions and expiration times for each ticket when purchasing).


Activated rides are valid for three hours and can be used on participating connecting transit/shuttles (participation subject to change, without notification).


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    • Are there any fees for using mobile ticketing?

      The mobile ticketing app is free to download. You may incur data usage fees from your mobile service provider for use of the application. ACE is not responsible for any mobile carrier data changes that a customer incurs because of purchasing or using ...

    • Where can I use my mobile ticket?

      You can use mobile tickets on any of the ACE trains and connecting shuttles or connecting bus transit (participation subject to change, without notification) within 30 minutes.

    • Can I purchase a ticket on the app for another rider?

      The app tickets are intended to be used by the rider. The rider will need to display the ticket on the train and must have the app on their phone.

    • What happens if I lose my mobile device or buy a new device?

      If you lose or purchase a new device, you can transfer any valid and unused tickets to a new device. To do so, please contact ACE Customer Service at customerservice@acerail.com.Please have your application ID known in advance. This can be found ...

    • How and when should I activate my mobile ticket?

      You should activate your ticket just prior to boarding the train and/or shuttles. Please have the mobile ticket activated and ready to show to the train staff. Activating your ticket onboard after the conductor/train staff requests it, may result in ...