Can I purchase a ticket on the app for another rider?
The app tickets are
intended to be used by the rider. The rider will need to display the ticket on
the train and must have the app on their phone.
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How and when should I activate my mobile ticket?
You should activate your ticket just prior to boarding the train and/or shuttles. Please have the mobile ticket activated and ready to show to the train staff. Activating your ticket onboard after the conductor/train staff requests it, may result in ...
What types of tickets can I purchase via the ACE mobile app?
All regular adult and senior/child/disability discounted ticket types are available – One-way, Round trip, 20-Trip and Monthly Pass (see limit restrictions and expiration times for each ticket when purchasing). Activated rides are valid for three ...
Where can I purchase tickets?
Tickets can be purchased via the mobile app. Tickets can be purchased in person at the following stations: Stockton, Lathrop/Manteca, Tracy, Livermore (LAVTA Office), Pleasanton, Fremont, and Great America stations. Ticket sales are also available at ...
Are there any fees for using mobile ticketing?
The mobile ticketing app is free to download. You may incur data usage fees from your mobile service provider for use of the application. ACE is not responsible for any mobile carrier data changes that a customer incurs because of purchasing or using ...
Are receipts available for mobile ticketing purchases?
Receipts are sent to the email associated with the mobile account for all mobile tickets. Please enter your email address when purchasing a ticket and it will be automatically emailed to you.